The advantages of private jet charter are numerous, however not every private jet service is the same. Before deciding on which one to entrust with your safety and well-being, especially those of your family friends and colleagues you need to ask some questions about your charter flight.
Please let us know if you’re taking any golfing, ski or shooting equipment as again this will determine the size of your jet.
Hot meals with a flight attendant service are available on larger private jets. A full bar selection is also available including wine and champagne. If you have any special requests such as vegetarian meals, specific alcoholic drinks or a birthday cake we will arrange this for you.
19) What is an empty-leg flight?
An empty-leg charter flight is when an aircraft must return to homebase or to pick up passengers from another airport empty. Empty leg flights can be booked at a lower cost than a regular one way flight, however they do not have the same flexibility and reliability of a normal one way trip.
20) Can I book one seat on a charter flight?
No, we do not book single passengers on an aircraft. The whole aircraft is for you, regardless whether you fill all the seats or it’s just for you.
21) How far in advance should i book a charter flight?
You can book as early or as late as you like. We recommend two to three weeks for international trips due to the extra regulations involved and with flights around Europe or domestically we can have you airborne within 4 hours. There is no financial benefit to booking a flight early however you will have more aircraft available, especially during peak periods.
22) Where do I go to board my private jet charter aircraft?
Flying private allows you to depart and arrive at smaller, private terminals called FBOs (Fixed Based Operator). These are generally located away from the hustle and bustle of the main commercial terminal. The experience is different to commercial travel. Ground staff will meet you at your car, take your bags through and escort you to your waiting plane.
23) Can I book a chaffeur to the airport?
Yes, this is up to you. We have contacts that will be able to transport you and guests to and from the airport. A wide range of vehicles are available to hire from Mercedes, Rolls-Royce and Mercedes Vianos as well as luxury coaches. This will usually be included in your bill.
24) Are flight attendants available on board a private jet charter flight?
On smaller aircfraft such as a Citation Bravo there will be no flight attendant. On request a flight attendant will be onboard on larger aircraft, where there is a galley or a bar such as a Citation Excel and larger aircrafts like a Gulfstream G450.
25) How many pilots will be on my private jet?
For a private charter flight you will always have two highly qualified pilots. For larger jets that are capable of flying long haul, another crew will also be onboard. Duty hours for the crew are strict and cannot be breached for your safety and the crews safety.
26) Can I smoke on a private jet?
Yes, on some aircraft you will be allowed to smoke onboard.
27) What happens when I arrive at my destination?
The reverse of when you arrive. Ground staff will be waiting for you, unload your baggage straight from the aircraft, put them into your waiting vehicle. Everything is done for you and you can be away in less than five minutes.
28) What’s on the bill?
Flying privately is more expensive than a commercial flight and the bill will be slightly different. Depending on your travel plans you will find charges such as landing fees, repositioning fees, catering, overnight fees, airport fees and taxes all included on your bill. Other charges such as de-icing, ground transportation, phone and wi-fi charges or out of hour charges will be invoiced to you after your flight.
29) What do the pilots do before a flight?
Your pilots will do a pre flight check of the aircraft to make sure the aircraft is in sound working condition. Once the checklist has been completed and the flight crew are happy that all systems are in proper working condition the flight will be cleared to depart.
30) Where can I fly to?
In Europe you can fly to over 3,000 airports and over 5,000 airports in the US. So wherever you choose to fly, rest assured that you can fly close to your destination.
31) Will I be charged for luggage?
No, there is no charge or set limit for the amount of luggage you can bring. As long as it fits in the luggage hold your fine. We do recommend that you let us know if you will be bringing large items such as prams, golf clubs or skis as this will determine the size of the aircraft.
32) Do I need to bring my passport?
Yes, we always recommend that you bring your passport and visa requirements are exactly the same as a commercial flight. Sometimes for domestic flights it’s not necessary but you should always bring it.
33) How and when can I pay?
Falcona accept bank transfers and all major credit and debit cards for flights taking off within 24 hours, including Mastercard, American Express and Visa. A 20% deposit is required on booking and the balance is due within 30 days of the departure date.
34) What happens if I need to cancel my flight?
Yes, there will be unfortunately. If you canel your flight close to departure date you will incur fees. The fees will depend on when you cancel the trip, the closer to departure date the more you will be charged. This is all in our terms and conditions.
There are several factors to consider when chartering a private jet, safety, insurance, operator history and price. All of these can be an overwhelming task to do on your own, and using a charter broker will assure you that these items are addressed properly, specifically safety and quality of the flight operations.
Do not choose a private jet charter on price, and price alone. The safety and security of the passengers must be your primary consideration.